At Easy Farms by Easyplace Sdn Bhd, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website www.easy-farms.com, place an order, or interact with our services.
Information We Collect
We may collect the following types of personal data:
- Identity Information: Name, NRIC (if required), and gender.
- Contact Information: Phone number, email address, delivery address.
- Order Details: Product selections, quantities, and payment method.
- Payment Information: Transaction records (we do not store credit card numbers).
- Technical Information: IP address, browser type, and browsing behavior (for website analytics).
How We Use Your Information
We use your personal information to:
- Process and deliver your orders.
- Send you order confirmations, invoices, and delivery updates.
- Respond to your inquiries or feedback.
- Improve our website and services.
- Send occasional promotions (if you opt-in).
Disclosure of Your Information
We do not sell or rent your personal data. We may share your information only with:
- Delivery personnel to complete your order.
- Payment processors to facilitate transactions.
- Government authorities, only when legally required (e.g., for halal compliance or investigations).
Data Security
We take reasonable steps to protect your information:
- Data is stored on secure servers with restricted access.
- All transactions are encrypted using industry-standard methods.
- Access to your data is limited to authorized personnel only.
Data Retention
- We retain your order and contact information for up to 12 months for record-keeping and support.
- You may request deletion of your data by contacting us directly.
Your Rights
As a user, you have the right to:
- Access or correct your personal data.
- Request deletion of your information.
- Opt out of marketing messages at any time.
To exercise your rights, contact us via the details below.
Cookies
Our website may use cookies for:
- Saving your cart or preferences.
- Improving site performance.
- Analyzing visitor data through tools like Google Analytics.
You can disable cookies via your browser settings if you prefer.
Third-Party Links
Our site may contain links to third-party sites (e.g., payment gateways or social media). We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.
Changes to This Policy
We may update this Privacy Policy as needed. The updated version will be posted here with a new “Last updated” date.
Contact Us
If you have questions or concerns about this policy, please contact:
Easyplace Sdn Bhd
📱 +673-862-6158
🌐 www.easy-farms.com
📩 contact@easy-farms.com
📌 Abdul Razak Complex, No. 4 & 5 First Floor Block E, BE3515, Bandar Seri Begawan, BRUNEI